Users recovering from the “SideKick” Effect
gaurav bagdi
" Gaurav Bagdi is a 22 year old part time Blogger, Technical writer. Interested in day to day evolution in the field of technology. He’s the editor of Webketu - Technology Evolves. and owner of NetKetu. You can also catch him on twitter.”
Almost majority of users lost the data in the data glitch happened at Danger Inc (one of the Microsoft subsidiaries) using the T-Mobile SideKick mobile device, started getting all their data back right from this thursday morning itself.
Okay, i heard somebody on twitter tweeting something like -“omg…!!…my sidekick Web is back workin…,” tweeted by a random user.
So its official now, owners of Sidekick phones can take a deep breath who thought they might have permanently lost contact numbers and other personal information they had put on the gadget.
Early Thursday morning, Microsoft corporate VP of mobile experiences Roz Ho , declaring that Microsoft had recovered “most, if not all, customer data” for the limited number of Sidekick customers affected by the outage of the past week.
Thus, it appears that not many customers will receive the $100 gift cards or data service credits promised to those who lost data.
Ho said that data will be restored as soon as possible, starting with personal contacts and followed by calendar entries, notes, tasks, photographs, and high scores.
The source of the outage, Ho said, was “a system failure that created data loss in the core database and the back-up.”
Microsoft, said Ho, is working with T-Mobile to make the Sidekick service more stable and more resilient.
Microsoft said that a computer system failure caused the loss of data both in a core Sidekick database and in a backup database. The company said it made changes to improve the Sidekick service’s stability and the backup process.
T-Mobile spokesman David Beigie said the company was pleased that Microsoft and Danger are making progress on recovering the data.
However not to forget the Lawsuits have been filed differently across, against Microsoft as well as T-Mobile for negligence in handling customer data.
According to the source, one lawsuit filed on Tuesday on behalf of Georgia resident Maureen Thompson, says that Thompson “suffered a complete and catastrophic loss of all data on her daughter’s Sidekick,” a loss characterized as “irreparable damage.”
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